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How Luna Founders Increased Their Conversion Rate on the Amazon Listing

How Luna Founders Increased Their Conversion Rate on the Amazon Listing

Conversion rate is one of the critical metrics for every business, selling products online. We want to tell you about our clients – Eddie Huai and Robin Zhao, who managed to grow their conversion rate significantly on the Amazon listing.

Liz Kasian

Apr 30, 2020

We bet, there is no need in a lengthy introduction here.

Everybody knows that conversion rate is one of the critical metrics for every business, selling products online. Marketing departments and designers are working hard to increase this number from month to month.

We want to tell you about our clients – Eddie Huai and Robin Zhao, who managed to grow their conversion rate significantly on the Amazon listing. They are co-founders of the Luna, and we are excited to tell you more about them in our Client's Success Story.

Who is Luna?

Luna is a company that cares about your sleep time. They have weighted blankets for adults and kids and pillows, designed to naturally reduce stress, soothe aches and pains, and increase relaxation.

“We believe that sleep doesn't have to come at a huge markup. Using the highest quality materials and working directly with the manufacturer, we create smart, comfortable sleep choices for people looking to make the most of their time, energy, and attention.”

– Eddie, CEO & co-Founder

Luna blankets are included in the top lists by New York Magazine and Wirecutter. Women shopping magazine – Man Repeller, said after the weighted blanket trial: "I feel like I've been in a multi-year hibernation".

The Challenge

Luna first started selling their blankets exclusively on Amazon. For an e-commerce startup, to use Amazon as a launching pad made perfect sense – it seemed to be the fastest and easiest way to start. 

As business operations, such as payment processing and fulfillment, were handled by Amazon, founders focused on the other vital part: promoting their business and getting new customers. 

To get more attention on Amazon, business owners need to improve and optimize their listing continually. It means paying attention to SEO descriptions, customer reviews, and of course – high-quality visuals – to build trust and to make your products stand out from the competition.

Building a solid brand image was the founders' goal. Amazon already had plenty of weighted blankets offerings, which still wasn't made by American brands and somehow lacked in quality. Luna had high-quality products, they put a lot of effort to make. Now they needed to showcase it to the audience properly. 

The Solution

As a small company that was just starting, first photographs they shot in-house due to budget constraints. As weighted blankets had a huge success, founders began to think: what could be done even better.

"Once we were able to invest in high-quality photos, we immediately pulled the trigger. We truly believe great photos can really elevate your product. Photos really can make or break your brand as it's generally what creates the first impression of your product."

– Eddie, CEO & co-Founder

To upgrade their looks and make professional product photography, they chose Squareshot, which resulted in a year of us working together on Luna visuals, with a great outcome!

The Result

Eddie and Robin were impressed with our online fast ordering process, and that made them wanna try us. After they have updated their photography, the listing showed +10% to the conversion rate, which is a big deal for every business, and especially, when Amazon is your major selling channel.

"We've increased our conversion rate up to 10% on our Amazon listing due to our new photos. Turnaround and processing times are also super quick. It was a bonus that they are in NYC and pretty close to where we work. Working with them has made getting product shots online a breeze!"

– Eddie, CEO & co-Founder

If you decided to learn more about better sleep and weighted blankets – visit Luna website. 

For every small business, thinking about updating their visuals: at Squareshot, we put all our effort and attention into project, working hard to keep up with your brand's standard. Every our new client is granted with $100 to spend on the first order – to try the service without risk. Check out our beautiful gallery of works, and let's try to repeat Luna's success together?


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